“Andrew comes with a range of ideas; he's hugely creative and hugely solution focussed, he's the full package really. He gives me clarity and pragmatism, which for a Chief Executive like me, is really important.”

Hayley Selway
Chief Executive

• Cardiff Community Housing Association (CCHA) is a community-based Registered Social Landlord.
• CCHA rents homes to over 3000 families in Splott, Butetown and Adamsdown
• CCHA works with tenants to transform their lives, in some of Cardiff's most disadvantaged neighbourhoods.

• CCHA decided to insource its repairs and maintenance service in late 2019, to deliver greater value for money and create resilience in its services.
• In early 2020, we were commissioned to manage and deliver the TUPE project.
• A group of employees would transfer to CCHA on 1st April 2020.

• We worked together with the in-house HR Team and quickly got up-to-speed.
• We joined CCHA's project team and took responsibility for the people aspects of the change project.
• We communicated with project leaders weekly, regularly met transferring employees, resolved queries, and began integrating the new team with existing CCHA colleagues.

• The team transferred without interruption to tenant services – no mean feat at the start of the COVID-19 pandemic!
• No grievances, complaints or resignations were received.
• We supported our client to offer aligned Terms and Conditions of Employment; 100% of incoming employees voluntarily accepted the new contract.
• As the teams integrated into CCHA, transferred colleagues have been promoted and developed into new roles.