Polar Speed | TUPE Transfer

TUPE TRANSFER OF DRIVERS AND LOGISTICS STAFF

Manage a TUPE Transfer from start to finish, so our client can focus on service delivery and managing the outsourcing project

The Spark Company (Human Resources) Ltd Logo

We'll do the heavy-lifting so you don't have to

“We engaged the services of The Spark Company to assist us with a TUPE transfer. Having Andrew on board for the project gave me full confidence that the HR aspects were in control in safe hands, allowing me to focus on the other aspects of the contract and implementation.”

Jonathan Dyer
Engineering Manager

Client

Polar Speed, a UPS Healthcare Company

  • Polar Speed is the UK’s leading temperature-controlled supply chain expert, part of UPS Healthcare, global leaders in temperature-controlled logistics.
  • Polar Speed serves a range of sectors including: pharma, medical devices, diagnostics, hospitals and clinics
  • Polar Speed delivers directly to the homes of thousands of NHS patients and private patients.

Challenge

Transfer a group of employees as services are outsourced, without disrupting patient deliveries

  • A customer asked Polar Speed to take over the running of an in-house patient medication delivery service.
  • The Spark Company was commissioned to manage and deliver the people aspects of the outsourcing project, including TUPE.
  • A group of employees would TUPE transfer to Polar Speed.
  • The incoming team made daily deliveries of kidney dialysis equipment and consumables direct to patients’ homes, so service could not be interrupted.

We'll do the heavy-lifting so you don't have to

“Andrew and I worked on a project together recently and his expertise and efficiency were second to none. He provided an impeccable service, friendly, fast paced and with attention to detail. He always provided the outcomes he’d committed to, and was always engaged, responsive and a really safe pair of hands for a complex project. I’d recommend his skills to anyone."

Daniel Armstrong-Hill
Project Manager

Solution

Clear, honest and open communication throughout the transfer process

  • We worked together with the in-house HR Team and quickly got up-to-speed.
  • We joined Polar Speed’s project team and took responsibility for the people aspects of the change project.
  • We liaised with the outgoing employer and proactively supported the consultation process before the TUPE transfer date.
  • We briefed managers and helped the in-house HR and Payroll Teams to prepare their systems.

Impact

Service and employees transferred; no disruption to service delivery

  • The team transferred without interruption to patient services – all still whilst observing COVID-19 safety measures!
  • No grievances, complaints or resignations were received.
  • We supported our client with engaging communication tailored to drivers, administrative and warehouse staff.
  • We ensured everyone got paid properly on their first pay day and helped Polar Speed to resolve pay and pension queries.

Do you need help to insource or outsource a group of employees?

Is your business growing through acquisition, or perhaps divesting services which no longer match your core mission?

If you are looking for a HR Consultancy to take care of Due Diligence, Employee Liability Information, Consultation and TUPE, then you need to speak to us. We can work effectively as a dedicated project leader, as part of your in-house team, or as an advisor to your executives, board and senior management.

We’re ready to help you achieve your business goals through your people, and make TUPE one less thing you have to worry about.

CCHA | TUPE Transfer

TUPE TRANSFER OF INCOMING EMPLOYEES

Supporting Cardiff Community Housing Association to insource and integrate their repairs and maintenance team

The Spark Company (Human Resources) Ltd Logo

A HR Consultancy that gets stuff done

“Andrew comes with a range of ideas; he's hugely creative and hugely solution focussed, he's the full package really. He gives me clarity and pragmatism, which for a Chief Executive like me, is really important.”

Hayley Selway
Chief Executive

Client

Cardiff Community Housing Association; responsible for over 3,000 homes in Wales

  • Cardiff Community Housing Association (CCHA) is a community-based Registered Social Landlord.
  • CCHA rents homes to over 3000 families in Splott, Butetown and Adamsdown
  • CCHA works with tenants to transform their lives, in some of Cardiff's most disadvantaged neighbourhoods.

Challenge

Transfer a group of employees from an outsourced provider into the organisation with no interruptions to service (…during a pandemic)

  • CCHA decided to insource its repairs and maintenance service in late 2019, to deliver greater value for money and create resilience in its services.
  • In early 2020, we were commissioned to manage and deliver the TUPE project.
  • A group of employees would transfer to CCHA on 1st April 2020.

Solution

Clear, honest and open communication throughout the transfer process

  • We worked together with the in-house HR Team and quickly got up-to-speed.
  • We joined CCHA's project team and took responsibility for the people aspects of the change project.
  • We communicated with project leaders weekly, regularly met transferring employees, resolved queries, and began integrating the new team with existing CCHA colleagues.

Impact

Service and employees transferred; no disruption to service delivery

  • The team transferred without interruption to tenant services – no mean feat at the start of the COVID-19 pandemic!
  • No grievances, complaints or resignations were received.
  • We supported our client to offer aligned Terms and Conditions of Employment; 100% of incoming employees voluntarily accepted the new contract.
  • As the teams integrated into CCHA, transferred colleagues have been promoted and developed into new roles.

Do you need help with TUPE?

Are you a business looking to insource services from a supplier, take over a contract you've won, and transfer a group of employees into your team? Are you wondering where to start?

If you are looking for a HR Consultancy to help you with the TUPE Transfer and guide you as you integrate your new team into your company, then you need to speak to us.

Our experienced CIPD accredited consultants will help you every step of the way.