“Andrew at The Spark Company is a great partner for a business to work with. He combines a practical, no nonsense approach with good technical knowledge and quickly builds a rapport with existing teams to hit the ground running."

Jacinta Magee
Chief Financial Officer

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• Ascenti is the UK’s leading provider of physiotherapy and mental health services.
• The Ascenti team provides excellent patient care at over 400 clinics across UK, supported by office-based and regional teams.
• Patients are treated by a national network of 500 directly employed Ascenti clinicians delivering upwards of 600,000 treatment sessions every year.

• Like many rapidly growing organisations, Ascenti identified their leaders needed structured development programme to enable their growth ambitions.
• Ascenti’s Exec Team asked us to come up with a bespoke programme.
• The initial cohort would include line managers and middle managers, with various levels of experience.

“From the very first meeting I had with Andrew he felt like part of our team and not an external consultant. He went on to lead on our management training using the Insights Discovery Personal Profile and is an amazing facilitator, allowing for everyone to participate and get the most out of each session.

He creates a fun and safe environment to allow effective collaboration and thought sharing. I would always recommend Andrew’s services."

Angela Shott
Head of Operations

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• We designed a structure programme which included an Insights Discovery Personal Profile, formal training, action learning and personal reflection.
• We delivered training to 3 Cohorts from September to December 2020, and broke-off into 7 smaller Action Learning Sets from January to April 2021.
• The programme was delivered online to comply with COVID-19 restrictions, and we sent personal learning packs which accompanied the programme to each delegate’s home.

• Delegates gave the Management Development Programme an impressive Net Promoter Score (NPS) score of 50.
• Newly appointed managers gave the programme an outstanding NPS score of 65!
• Delegates reported a 19% increase in confidence when talking about their own preferences, behaviours and leadership style.