Ascenti | Bespoke Leadership Development Programme


Design and deliver a bespoke Leadership Development Programme for the UK's leading provider of physiotherapy and mental health services

The Spark Company (Human Resources) Ltd Logo

A great partner for any business

“Andrew at The Spark Company is a great partner for a business to work with. He combines a practical, no nonsense approach with good technical knowledge and quickly builds a rapport with existing teams to hit the ground running."

Jacinta Magee
Chief Financial Officer

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  • Ascenti is the UK’s leading provider of physiotherapy and mental health services.
  • The Ascenti team provides excellent patient care at over 400 clinics across UK, supported by office-based and regional teams.
  • Patients are treated by a national network of 500 directly employed Ascenti clinicians delivering upwards of 600,000 treatment sessions every year.


Design and deliver a structured leadership programme for line and middle managers

  • Like many rapidly growing organisations, Ascenti identified their leaders needed structured development programme to enable their growth ambitions.
  • Ascenti’s Exec Team asked us to come up with a bespoke programme.
  • The initial cohort would include line managers and middle managers, with various levels of experience.

A safe space for leaders to flourish

“From the very first meeting I had with Andrew he felt like part of our team and not an external consultant. He went on to lead on our management training using the Insights Discovery Personal Profile and is an amazing facilitator, allowing for everyone to participate and get the most out of each session.

He creates a fun and safe environment to allow effective collaboration and thought sharing. I would always recommend Andrew’s services."

Angela Shott
Head of Operations

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LEAP: The Leadership Development Programme for Ascenti Managers

  • We designed a structure programme which included an Insights Discovery Personal Profile, formal training, action learning and personal reflection.
  • We delivered training to 3 Cohorts from September to December 2020, and broke-off into 7 smaller Action Learning Sets from January to April 2021.
  • The programme was delivered online to comply with COVID-19 restrictions, and we sent personal learning packs which accompanied the programme to each delegate’s home.


Greater confidence and effectiveness from leaders at all levels

  • Delegates gave the Management Development Programme an impressive Net Promoter Score (NPS) score of 50.
  • Newly appointed managers gave the programme an outstanding NPS score of 65!
  • Delegates reported a 19% increase in confidence when talking about their own preferences, behaviours and leadership style.

Managers told us they were more confident, had greater self-awareness and a better understanding of others.

New and experienced managers

89% would recommend The Spark Company to others

New and experienced managers

90% would recommend Insights Discovery to others

New Managers

Newly appointed managers gave an average 91% satisfaction rating

Looking for a bespoke Leadership or Management Development Programme?

Do your leaders need to improve their self-confidence and effectiveness? Fed-up of off-the-shelf training that doesn’t have any impact in the real world?

If you are looking for a programme that enables leaders to understand their personal strengths, preferences, blind spots and possible weaknesses, we can help. We support leaders to translate learning into positive changes to productivity and performance in the real-world

Give us a call for a friendly chat about how we can help your leaders flourish.