Consultation Archives - The Spark Company

We'll do the heavy-lifting so you don't have to

“We engaged the services of The Spark Company to assist us with a TUPE transfer. Having Andrew on board for the project gave me full confidence that the HR aspects were in control in safe hands, allowing me to focus on the other aspects of the contract and implementation.”

Jonathan Dyer
Engineering Manager

Client

Polar Speed, a UPS Healthcare Company

Polar Speed is the UK’s leading temperature-controlled supply chain expert, part of UPS Healthcare, global leaders in temperature-controlled logistics.
Polar Speed serves a range of sectors including: pharma, medical devices, diagnostics, hospitals and clinics
Polar Speed delivers directly to the homes of thousands of NHS patients and private patients.

Challenge

Transfer a group of employees as services are outsourced, without disrupting patient deliveries

A customer asked Polar Speed to take over the running of an in-house patient medication delivery service.
The Spark Company was commissioned to manage and deliver the people aspects of the outsourcing project, including TUPE.
A group of employees would TUPE transfer to Polar Speed.
The incoming team made daily deliveries of kidney dialysis equipment and consumables direct to patients' homes, so service could not be interrupted.

We'll do the heavy-lifting so you don't have to

“Andrew and I worked on a project together recently and his expertise and efficiency were second to none. He provided an impeccable service, friendly, fast paced and with attention to detail. He always provided the outcomes he'd committed to, and was always engaged, responsive and a really safe pair of hands for a complex project. I'd recommend his skills to anyone."

Daniel Armstrong-Hill
Project Manager

Solution

Clear, honest and open communication throughout the transfer process

We worked together with the in-house HR Team and quickly got up-to-speed.
We joined Polar Speed's project team and took responsibility for the people aspects of the change project.
We liaised with the outgoing employer and proactively supported the consultation process before the TUPE transfer date.
We briefed managers and helped the in-house HR and Payroll Teams to prepare their systems.

Impact

Service and employees transferred; no disruption to service delivery

The team transferred without interruption to patient services – all still whilst observing COVID-19 safety measures!
No grievances, complaints or resignations were received.
We supported our client with engaging communication tailored to drivers, administrative and warehouse staff.
We ensured everyone got paid properly on their first pay day and helped Polar Speed to resolve pay and pension queries.

Do you need help to insource or outsource a group of employees?

Is your business growing through acquisition, or perhaps divesting services which no longer match your core mission?

If you are looking for a HR Consultancy to take care of Due Diligence, Employee Liability Information, Consultation and TUPE, then you need to speak to us. We can work effectively as a dedicated project leader, as part of your in-house team, or as an advisor to your executives, board and senior management.

We're ready to help you achieve your business goals through your people, and make TUPE one less thing you have to worry about.

Start a Conversation

A HR Consultancy that gets stuff done

“Andrew comes with a range of ideas; he's hugely creative and hugely solution focussed, he's the full package really. He gives me clarity and pragmatism, which for a Chief Executive like me, is really important.”

Hayley Selway
Chief Executive